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Freight Charges
Freight charges are an estimate only.
Most equipment will be shipped via common carrier:
- If actual freight charges are lower, the difference will be refunded.
- If actual freight charges are higher, a notification will be sent before order is shipped and the option of accepting or declining higher freight charges will be offered.
- Want to know the freight charge before ordering? Please contact us with the model, part #, and the shipping address and we will send a freight quote.
- The customer is responsible for unloading the item(s) from the truck. Truck drivers are not responsible for getting oversized items off the truck. Shipping charges do not include a Lift gate! If you require lift gate service to unload your equipment, please call us at 1-866-717-1125 or contact us for a quoted price.
- IMPORTANT - Inspect Freight BEFORE SIGNING. Note on the freight bill any obvious damage at the time of delivery. Failure to do so will result in you or your company being liable for the damaged merchandise. Notify the carrier immediately upon delivery of any noticeable damage. We cannot assist you in working out a settlement with the carrier unless they are immediately notified of the damage. If you suspect internal damage OPEN IMMEDIATELY! Even if no damaged goods are suspected, open the carton within 24 hours and make a thorough inspection. Hold all damaged goods and their packaging materials for inspection by the carrier. Please make sure you retain a signed copy of the Bill of Lading or shipping paperwork for your records.
- Once contacted for delivery by the carrier, it is the customer's responsibility to accept delivery unless other arrangements are made. Any storage fees incurred due to failure to accept delivery will be the customer’s responsibility.
- In the event a customer refuses shipment after shipping from the factory, the customer will be responsible for all freight charges to and from the shipping location and a restocking fee.
- In the event a customer requests to pick up a shipment at a local freight company terminal and the customer does not pick up the shipment, the customer is responsible for the cost of shipping both to and from the freight terminal and a restocking fee.
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